The term “Unified Communication” or “UC” describes not only how we connect different communication systems for the digital workforce, but collaboration tools too! That’s why you will often hear the phrase UC&C which simply means “Unified Communications and Collaboration”.
Seamless UC ensures a higher level of interaction throughout a globally-dispersed workforce. It breaks down the silos between teams and ensures that no matter where you work, you can still access the same secure system.
Perhaps the biggest trend driving the adoption of UC is digital transformation (DX) and the rise of the digital workforce. At its core, the digital workforce thrives on the idea that people should be able to access the tools they need to perform, wherever they are, and whatever device they use.
- SMS and IM
- Scheduling Meetings
- VoIP and video calling
- Web conferencing
- Screen and document sharing