Our Support and Maintenance services increase system uptime and reduces risk.
Our Support and Maintenance Division utilises in-depth knowledge, skills and experience gained over 20 years to provide a wide range of services that can be customised to meet your budget and requirements.
We offer a technical helpdesk and remote support service 24 hours per day, seven days per week, with contracts available for normal business hours or for organisations that operate around the clock.
We pride ourselves on responding to a support request promptly, ensuring queries are dealt with efficiently thus minimising disruption for your organisation.
If onsite support or maintenance is required, Tellemachus have fully trained professional Engineers covering the whole of the UK. Our Engineers are able to respond quickly and are equipped to provide on-site support so your system is back in operation as soon as possible.
It really is the most economical way of ensuring maximum performance, longevity and system efficiency, resulting in peace of mind for you.
Support and Maintenance Services
- Fixed price contracts
- Support packages tailored to your needs- Remote support
- On-site support
- Single point of contact and suppliers liaison
- Network and device monitoring
- 24/7/365 availability