Remote IT Support
At Tellemachus, we provide an efficient Remote IT Support Service which is fully tailored around the exact requirements of your business.
Our teams prove themselves to be always on hand, ready to assist and fix any problems with your IT infrastructure or network. Boasting a very high success rate, most problems we encounter can be resolved remotely. In cases where an issue cannot be resolved remotely – we can also advised on the next steps.
Advancements in remote access technology, now means that almost 95% of all IT and network issues can be solved remotely. Everything from service patching to firmware updates can all be carried out by our expert engineers, remotely.
If you have any questions about switching your IT support & services to remote, and enjoying the expertise and savings that come with the move – please do just get in touch and we will be happy to discuss more options with you.
Support and Maintenance Services
- Fixed price contracts
- Support packages tailored to your needs- Remote support
- On-site support
- Single point of contact and suppliers liaison
- Network and device monitoring
- 24/7/365 availability